Who can use Dupon Australia, www.dupon.com.au ?
Minors under the age of 18 may use www.dupon.com.au only with the involvement of a parent or guardian.
We may provide areas on www.dupon.com.au where you can publicly post information about yourself, can communicate with others, or can review products, services, engage in an online discussion. This information may be visible and accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. You may receive unsolicited messages. Unfortunately we have no control (Dupon Australia cannot accept responsibility) over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.
What information do we collect?
Whenever you register on our site, whenever you order a product or service from us or our partners, submit content and/or post content in discussion forums, fill out a form, questionnaire, survey, participate in a competition or other marketing campaign, post a review, send us or our partners your feedback, request information about our services, submit an affiliate agreement; or apply for a job, information is collected from you. This may include (but is not limited to) your name, postal address, telephone number and/or email address, gender, geographic location and any preferences you tell us about.
Browsing this website does not entitle us to collect any of your personal information.
You may contact us by email or through our mailing address if you would like your personal information to be removed from our database.
You have the right to request access to your personal information that is currently held by our company as stated under the Privacy Act of 1988. (Cth)
What do we use your information for?
Any of the personal information we collect from you may be used to:
Personalize your experience on our website (the information we collect helps us to respond in a much better way to suit your individual needs)
Improve our website (we constantly strive to improve our site offerings, strictly based on the public information and feedback we receive from you)
Improve customer service (your information helps us to effectively and efficiently respond to your customer support needs and service requests)
To process online transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, unless you have consented, other than for the purpose of service requests or delivery of the purchased product requested by the customer.
Online payments are handled by ANZ Merchant Services. We do not store or see your banking or credit card details. Please check with ANZ Merchant Services Terms & Conditions for details about the security and privacy policies.
Anonymous transactions - where it is lawful and practicable to do so, customers may transact with Dupon Australia without providing personal information. However, if we do not collect personal information about you at (without limitation) the point of a sale, transaction, registration of interest, registration for offer we will not be able to contact you in the case of a change in offer, event cancellation, venue change, cease of offer etc.
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, update, related product or service information, etc. As required, we include unsubscribe instructions at the bottom of each email, if at any time you would like to unsubscribe from receiving future emails from us.
To run a promotion, survey, contest or other site features.
To send you administrative, our daily Promotional emails and other Promotional emails. We will send you information regarding your account activity, your purchases and updates about our products and promotional offers.
How do we protect your information?
We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information.
Whenever you access your personal details, we strictly implement a variety of security measures to ensure the safety of your personal details.
You can access and change your Personally Identifiable Information on our Website through your password and your email address. This password is encrypted. We recommend that you do not share your password with anyone.
In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.
Dupon Australia has also appointed a Privacy Officer to oversee Dupon Australia's management of personal information in accordance with this policy and the Commonwealth Privacy Act.
Do we disclose any information to outside parties?
We do not transfer, sell or otherwise trade your personally identifiable information to outside parties. This does not include trusted and authorized third parties who assist us in serving you, operating our website, conducting our business, so long as those parties agree to keep this information confidential. We may also release our or others safety, rights, or property IF a.) We have your consent b.) It is authorized by law c.) It is necessary for law enforcement d.) If it will lessen or prevent an imminent and serious threat to somebody's health or life.
However, non-personally identifiable visitor information may be provided to other parties for advertising, marketing, and/or other uses.
Third party links
At our discretion, we may occasionally include or offer third party services or products on our site. These third party websites have independent and separate privacy policies. Therefore, we have no liability or responsibility for the activities and content of these linked sites. Nonetheless, we welcome any customer feedback about these sites, to protect our website's integrity.
This policy was last modified on 17 November 2010
PO Box 143
Broadway 2007 NSW
© This User Agreement is the property of Emperors Group International Pty. Ltd. trading as Dupon Australia and may not be used or copied without permission.